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Cancellation Policy

Please read our cancellation terms carefully before making any purchase.

Nature of Orders

GPL Store deals exclusively in digital products such as themes, plugins, templates, software tools, and digital subscriptions. Since all products are delivered electronically, order cancellations are limited and strictly controlled.

Order Cancellation Before Verification

Once a payment is completed, all orders go through a manual verification process. If your order has not yet been verified and product delivery has not started, you may request a cancellation by contacting our support team immediately.

Cancellation requests are reviewed on a case-by-case basis and are not guaranteed. If approved, the amount will be refunded according to our Refund Policy.

No Cancellation After Verification or Delivery

Once your order has been verified and the product files, download links, or access credentials have been sent to your email address, the order is considered completed and cannot be cancelled under any circumstances.

Digital Product Limitations

Due to the nature of digital products, once access has been provided, the product cannot be returned, revoked, or reused. Therefore, cancellations after delivery are not permitted.

How to Request a Cancellation

If you wish to request a cancellation before verification, you must contact our support team as quickly as possible using the official details below.

When requesting cancellation, you must provide:

Refunds After Cancellation

If a cancellation request is approved before product verification and delivery, the refund will be processed as per our Refund Policy within the applicable business timeline.

Non-Cancellable Situations

Policy Modifications

GPL Store reserves the right to update or modify this Cancellation Policy at any time without prior notice. Any changes will be published on this page with immediate effect.